When a loved one dies while on hospice, the first call is to the hospice nurse — not 911. Here is what to expect and the steps that follow.
What Happens When Someone Dies in Hospice?
A death on hospice is expected, and that changes what you need to do in the first moments. Understanding the steps ahead of time can ease a great deal of stress. The most important thing to know: when a loved one dies while on hospice, you do not need to call 911.
Call the hospice nurse first
When a hospice patient passes, your first call is to the hospice agency, not emergency services. A hospice nurse will come to confirm the death, provide support, and guide you through the immediate next steps. Because the death is expected and under medical supervision, there is no need for paramedics or law enforcement.
There is no need to rush
Many families are surprised to learn they can take their time. You are welcome to sit with your loved one, gather family, say prayers, or simply be present. Your loved one can remain at home until you feel ready. When your family is prepared, you call the funeral home.
Contacting the funeral home
When you are ready, call us. A funeral director will come to bring your loved one into our care with dignity and gentleness. If you have chosen Inspired Funeral Home in advance, simply let the hospice team know. If you have not yet chosen a funeral home, you can call us any hour and we will guide you.
What the hospice team handles
The hospice team typically helps with several practical matters, including:
- Confirming and recording the death
- Notifying the attending physician
- Guidance on medications and medical equipment in the home
- Emotional support for the family in the moment
The days that follow
Once your loved one is in our care, we help with the death certificate, the service, and the many details that follow — at a pace that respects your grief. For a fuller walk-through of the first hours, see our guide on what to do when someone dies, or call us any time at (385) 853-5700.